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Former Member

Multiple session are open thought Users log out.

Hello Gurus,

I do see at CMC that many sessions are being open for many days even though users are logged out.

We are using SAP 4.0 (14.0.4) SP4. It's causing license issues and users are not able to log in.

We have restarted our VM's and clear the IE browsers as well but issue still remains.

Can you please help me on this.

Best Regards,

Sai

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3 Answers

  • Posted on Jun 06, 2014 at 07:34 AM

    Hi Sai,

    This is because user's may not properly logged of from the system (closed the session).

    Try restarting services.

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  • Posted on Jun 06, 2014 at 08:44 AM

    Hi Former Member

    How much time you have set for your default time out?

    Br

    Prabhith


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  • Posted on Jun 06, 2014 at 09:16 AM

    Hi Sai,

    Could you give more information about BOE products you use and for which datasource type (UNV, UNX ?).

    I know SP04 still had different issues where multiple sessions were created when working on UNX Universes (see https://support.wdf.sap.corp/sap/support/notes/1764372), and it could lead to "lost sessions". There are other similar problems fixed in more recent versions of BOE, so you may think about upgrading your platform at some point to benefit from all these corrections.

    Regards,

    Loic

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