Creating employees directly in Cloud

[Former Member]

Hi,

Going through the Administrator guide, we see we can create employees directly in cloud. But when I get to the screen, the "NEW" button to create employees is grayed out. I am an administrator on cloud. Am i missing any setting to get it enabled? Let me know.

I am attaching the screenshots for reference of both Administrator guide section and the cloud screen.

Thanks,

Siva.

[joost_janssens3 · Accepted solution]

Hi Siva,

Just a thought: did you add the activity Number Ranges for Employees and Service Agents to the project in fine-tuning? You can check in the Business Configuration WoC, option Implementation Projects. Then under Fine-Tuning, you should search for the activity with the specified name and click Add to Project.

Good luck,

Joost

[Former Member · Accepted solution]

Hi Joost,

We already have that item in our scoping and also added in fine-tuning. Also I see a default number range shipped from SAP which is active in that step.

I am guessing, because we have activated integration with CRM system creation of new employees on cloud is not active. Again that's my guess but I would like to know the correct answer from experts. 

Thanks,

Siva.

[ankurgodre · Accepted solution]

Hi Siva,

In an integrated tenant it does not allow manual creation of Employee or other objects which are integrated (Master Data specifically) as contrary to a non-integrated tenant.

However, if you still have the requirement to add employees manually in an integrated employee, you need to do it through Data Integration workcenter as shown below:

Try the first option under Actions to create & replicate a manually created employee.

Let me know if it helps.

BR

Ankur