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Jan 20, 2017 at 05:12 PM

HR Role comparison is incomplete for only two roles assigned to position

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When we create new users ID in our HCM system then occasionally some user ID do not gets all roles assigned through position. I checked the background jobs for program RHAUTUPD_NEW and PFCG_TIME_DEPENDENCY which runs once daily in our HCM production system for user master comparison. RHAUTUPD_NEW program run at mid night and PFCG_TIME_DEPENDENCY run are 6am morning. Both background job ends with "HR comparison for role **ROLE1(removed actual role name)** is incomplete" and "HR comparison for role **ROLE2(removed actual role name)** is incomplete". This happening every day in the both job but when new users get created and assigned to position which have these both role then **ROLE1(removed actual role name)** and**ROLE2(removed actual role name)** role will not show up in there user master.

For Example: User Fatma was created on 1/19/2017 in system and assigned to the position which have the role. So she should have received all roles indirectly assigned based on position. However **ROLE1(removed actual role name)** and**ROLE2(removed actual role name)** were not showing in her user master (SU01). So for interim solution we are assigning both roles directly to this user.

Is anyone have had this issue? That only specific roles are not being added to user from position.