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Non HCI/PI based intergration

Hi Experts,

I would like to know if it's still possible to integrate C4C to SAP CRM or ECC without having to use HCI or PI? I seem to remember there used to be pre-configured communication scenarios where you set up some configuration in C4C and integrate back to SAP using iDocs. All of the documentation of integration scenarios in the help for C4C seems only to cover integration scenarios involving HCI or PI.

Could somebody please point me in the right direction?


Alexander Ludwig

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  • Best Answer
    Posted on Jun 06, 2014 at 06:32 PM

    Hello Alexander

    Our prepackaged integration content uses HCI or NW PI. Several years ago there was an option to integrate to ERP w/o using middleware, but that is no longer the case. The option was too inflexible since without any middleware customers couldn't change or extend the integration.



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