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Service confirmation does not show in Billing due list

HI Guys,

We have an issue with the service confirmations not showing up in the Billing due list.

I have done the following checks

1) All items have status transferred to Billing and header status complete.

2) No errors on service confirmation and service request

3) The item categories for all the items is relevant for billing

4) The service confirmation entries are in table /1BEA/CRMB_DLI (Billing due list table)

We are using CRM 4.0

Regards

Uday

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  • author's profile photo Former Member
    Former Member
    Posted on Jun 04, 2014 at 10:44 AM

    Hi Uday,

    check wether determination of billing Engine item category is maintained in SPRO or not.

    SORO -- CRM -- BIlling --- Item Categ Determination ---- Assign Item Categories.

    If helpfull remember to point

    Regards,

    Dheeraj SIngh


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