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Defect Correction, Solman 7.1

Hi Folks,

I have configured Defect Correction, everything is working fine.

But I have 2 queries regarding DC :-

1) Categories field in Defect Correction is greyed out. Why ? Any Idea? Am I missing any configuration for ZMTM

Please note I have done all the configuration changes and Categories are editable in ZMCR, ZMIN transactions but same is not visible in ZMTM (copy of SMTM, however if I open SMTM transaction, then Categories are editable)

2) Transport of Copies creation is not supported in Defect Correction. Right ? Because while doing Informal Testing, I found that no TCOPs are being created specifically, I have to import original TRs manually via Task List.

Thanks much.

Ankit

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  • Best Answer
    Posted on Jun 02, 2014 at 07:16 PM

    Hi Ankit,

    you need to assign MLC to your transaction type in SM_CRM - Categorization schemas

    Multilevel Categorization - SAP IT Service Management on SAP Solution Manager - SCN Wiki

    thanks

    Prakhar

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