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author's profile photo Former Member
Former Member

Sender name for SMS

Hi all,

Where is the sender name is maintained to send SMS to the users. In simple terms, when the SMS is received by the user he should see some name on the mobile. Where is this name is maintained in the CRM system Or this is controlled by the external gateway?

Regards

MR

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  • author's profile photo Former Member
    Former Member
    Posted on Jun 02, 2014 at 03:04 PM

    Hi Mike ,

    If you are going through the third party vendor (SMS Provider) just check with them.

    We are sending SMS through ABAP by the 3rd party we suggested some name to them they kept like that only, users are getting SMS's with name(Title).

    Regards,

    Krishna

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  • Posted on Jun 03, 2014 at 06:10 AM

    Hello,

    I'm not sure which scenario you are refering to - if you send the SMS from a Marketing Campaign or send a certain target group to the SMS channel directly you can maintain the sender directly:

    Campaign Scenario:

    Target Group Channel:

    Is this the scenario you are refering to?

    best regards,

    Johannes


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    sms tg channel.jpg (28.7 kB)
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