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author's profile photo Former Member
Former Member

Can i use an Active Directory user as database user for Report


we have Business Objects XI R3 installed. I have a couple of report which query a sql server database. The Sql Server crew setup a separate database user (which results in a local OS account) .That works perfectly fine.

Now i got the request from our datacenter guys to use an Active Directory user. A user to test was setup , it has all the rights to the database ( as the sql server people tell me).

But i can't get the reports to run, i get always a ' The database logon information for this report is either incomplete or incorrect.' error.

I tried user/Pw , domain\user/pw, user@domain/pw nothing worked.

So my question: is it possible to use an active directory user as db authentication? and how to i have to configure that ?

Btw . i am not talking about user authentication for BOXI itself, that works perfectly fine . we don't have an issue there.

regards Alexander

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  • author's profile photo Former Member
    Former Member
    Posted on Jun 02, 2014 at 01:57 PM

    Is it a crystal report? Where is user running the report from? From Crystal or from CMC?

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    • Former Member

      Hi, the report is installed via CMC with al the database credentials, format settings, default parameter. The user would start it ( view it on demand or schedule it ) via infoview.

      Regards Alex

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