File based event not working

[Former Member]

Hi,

In our project, SAP business objects 4.1 is installed in windows 2008 server. When a file based event is created in the installed server and if the reports are scheduled based on the file based event. Its working

When the file based event is created based on a file in another windows server within our same company network,scheduled report is not able recognise the file and its not triggering the report. Kindly let me know if other windows server needs to be mentioned anywhere in the services for the scheduling to recognise the file based event. Kindly assist

Thanks,

Karthik

[arijit_das]

Make sure the user that is used to start SIA, has read/write access to the file located in the other server. We use a domain user with sufficient right to start the SIA in this case. By default the user is localsystem. You need to stop SIA, change the user and start SIA. Then test the same. Also, the user should have sufficient rights to start the services in BO server.

[Former Member]

Thanks Arijit. Is it possible to provide access to localsystem ID itself instead of creating a new ID in SIA and restarting it. Please let me know your thoughts

[Former Member]

As Arijit mentioned, BO services need to access your file location in-order to trigger file based events. Only way to do it across your windows domain is running SIA(Server Intelligent Agent) with a domain user account and granting appropriate folder access permissions for that domain user on that folder.

~ Manoj

[arijit_das]

No. you need a domain user.

[Former Member]

Thanks Arijit