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CRM_UI incident creation, restriction on field "SAP Component", table DSWP_CSNCOMP

Hello,

we have Solution Manager 7.1 SP 10 and we use CRM_UI for Incident managment.

We defined additional component in table DSWP_CSNCOMP. Per each customer we have one additional node ( see bellow ). Now we want to make restriction on that field "SAP component" to allow customer to see only some nodes in the list and not everything.

For example, we wont to restrict component only for "IPKO*" ,see bellow.

Is it possible? How?

Regards,

Renato



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  • Posted on May 30, 2014 at 06:50 PM

    Hello Renato,

    It's not possible to do that using the standard functionality.

    To get that you can custom code the stadard funcion "DSWP_READ_CSN_COMPS" and load your own selection from Z table where you can map your custom component by BP.

    inside that function you have to load new data from your Z table to internal tables et_dswp_csncomp and et_dswp_csncompt.

    Hope that can help you, we do that for SMaMS

    Regards,

    Lluis

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