If I reinstall Crystal Reports Server 2008 will I lose my current user data, categories, folders and scheduled reports?

[Former Member]

I am getting the following error when logging onto CMC:

Server xxxx:6400 not found or server may be down (FMW 01003) null

I believe that this is being caused by the BOE120MySQL service on my server not running.  When I start the service, it immediately stops and I can not get it to run. 

Will re-installing Crystal Reports Server fix this?

If I reinstall, will I lose my current user data, categories, folders, history and scheduled report settings and limitations?

[abhilash_kumar · Accepted solution]

Hi Steve,

Please repost to the BI Platform space.

-Abhilash

[Former Member]

Reposted in BI.

Thanks

[Former Member]

You can run repair, instead of reinstall.

[Former Member]

Hi Steve,

if you reinstall the server, all the data will be lost. So don't do reinstall. what Abhilash advise that you can post this thread in this link.BI Platform.

--Naga.