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May 28, 2014 at 11:00 AM

SAP Fiori launch page became blank after updating the support packages

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Hi all,

Our Fiori's launchpad became blank during the support package updation for the components SRA016 and SRA017. We are unable to access the applications now. Before the updation we were able to access the launch page and the applications.

Please see the screenshots below.

This issue happened while we were updating the components SRA016 and SRA017 with their latest support packages (SP level 4). The launchpad was working when these components have the support packages with level 3. Please guide me to the right path to resolve this issue.

Also please find the details of the components installed in our system below.

SRA001 600 0 - Purchase contract approval odata intergr SRA002 600 0 - Time recording / Timesheet OData integra SRA003 600 1 SAPK-60001INSRA003 Create Travel Expenses OData Integration Component SRA004 600 0 - Travel Request Create OData integration SRA006 600 0 - Payslip lookup OData integration compone SRA007 600 0 - My Benefits enrollment OData integration SRA008 600 0 - Travel Expense Approval OData integratio SRA009 600 0 - Travel Request Approval OData integratio SRA010 600 0 - Staffing list OData integration componen SRA012 600 2 SAPK-60002INSRA012 My Department Spend SRA013 600 5 SAPK-60005INSRA013 Create Purchase Order from Released Purchase Req. OData Integration Component SRA016 600 4 SAPK-60004INSRA016 Price and Availability Check OData Integration Component SRA017 600 4 SAPK-60004INSRA017 Create Purchase Order OData Integration Component SRA018 600 4 SAPK-60004INSRA018 Purchase Order Status Tracking OData Integration Component SRA019 600 2 SAPK-60002INSRA019 Track Shipment OData Integration Component SRA020 600 4 SAPK-60004INSRA020 Purchase Order Status (In Process, Approved) SRA021 600 3 SAPK-60003INSRA021 Customer Invoices OData Integration Component UISRA001 100 2 SAPK-10002INUISRA001 HTML 5 Purchase contract approval UISRA002 100 3 SAPK-10003INUISRA002 HTML5 Time Recording UISRA003 100 3 SAPK-10003INUISRA003 HTML5 Create Travel Expense UISRA004 100 3 SAPK-10003INUISRA004 HTML5 Create Travel Requests UISRA006 100 4 SAPK-10004INUISRA006 HTML5 My Payslips UISRA007 100 3 SAPK-10003INUISRA007 HTML5 My Benefits Enrollment UISRA008 100 4 SAPK-10004INUISRA008 HTML5 Approve Travel Expenses UISRA009 100 4 SAPK-10004INUISRA009 HTML5 Approve Travel Requests UISRA010 100 4 SAPK-10004INUISRA010 HTML5 Staffing List UISRA011 100 4 SAPK-10004INUISRA011 HTML5 Create Shopping Cart UISRA012 100 4 SAPK-10004INUISRA012 HTML5 My Department Spend UISRA013 100 5 SAPK-10005INUISRA013 UISRA013 100: Add-On Installation UISRA014 100 1 SAPK-10001INUISRA014 HTML5 Create Purchase Order for MRO UISRA016 100 2 SAPK-10002INUISRA016 HTML5 Price and Availability Check UISRA017 100 3 SAPK-10003INUISRA017 HTML5 Create Order UISRA018 100 4 SAPK-10004INUISRA018 HTML5 Order Status Tracking UISRA019 100 3 SAPK-10003INUISRA019 HTML5 Track Shipments UISRA020 100 5 SAPK-10005INUISRA020 HTML5 Change Order (Address/Delivery Date) UISRA021 100 2 SAPK-10002INUISRA021 HTML5 Invoice (My Bills) Including Display

Regards,

Anson

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