Skip to Content
avatar image
Former Member

Remove C4C Social Media Channel

Hello experts,

For tests purposes I had created one social media channel linked to my personal facebook account. I had successfuly connected with one facebook app that I created as well within my personal account.

However, once I have done all this, I figured that was better to connect one page with one page made by my company's account, and I wanted to remove the test channel I created before. Anyway, I couldn't find how to do this, if is there a way to do this at all.

Can anyone tell me how to remove one social media channel that is not active anymore?

social.png (4.6 kB)
Add comment
10|10000 characters needed characters exceeded

  • Get RSS Feed

2 Answers

  • Jan 23, 2017 at 06:12 AM

    Hi,

    You cannot remove a Social channel once it is created. You can make it as INACTIVE if it is not needed anymore.

    Thanks

    Saurabh

    Add comment
    10|10000 characters needed characters exceeded

  • Feb 06, 2017 at 05:39 PM

    All right, thank you for the information!

    Add comment
    10|10000 characters needed characters exceeded