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Remove C4C Social Media Channel

Jan 20, 2017 at 11:51 AM

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Former Member

Hello experts,

For tests purposes I had created one social media channel linked to my personal facebook account. I had successfuly connected with one facebook app that I created as well within my personal account.

However, once I have done all this, I figured that was better to connect one page with one page made by my company's account, and I wanted to remove the test channel I created before. Anyway, I couldn't find how to do this, if is there a way to do this at all.

Can anyone tell me how to remove one social media channel that is not active anymore?

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2 Answers

Saurabh Kabra
Jan 23, 2017 at 06:12 AM
1

Hi,

You cannot remove a Social channel once it is created. You can make it as INACTIVE if it is not needed anymore.

Thanks

Saurabh

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Leandro Abreu Feb 06, 2017 at 05:39 PM
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All right, thank you for the information!

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