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SAP CRM Sales or Service or Marketing Professional Certification Exam

Dear Experts,

I have Experience in SAP ABAP and BW .

I want to write SAP CRM Professional Certification Exam.

But my Question is in which CRM module(Sales/Service/Marketing), I should do the certification.

I mean which would be useful in my career.

Please let me know.

Thank you.

Regards

Sam

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2 Answers

  • Posted on May 27, 2014 at 11:34 AM

    As you know in ERP, BW is cross system, in CRM happens the same, fristly I would ask myself in which ERP process where I was more involved. If I dealt with docuemtns (business transactions) I would go for SAP CRM Sales, if my vision is wider (MM, FI, CO) and not so focused on the SD area I would go for the services.

    In your situation I would go for the SAP Certified Application Associate - CRM Fundamentals with SAP CRM 7.0 EhP2 and forget about the "Professional" ones.

    https://training.sap.com/shop/certification/c_tcrm20_72-sap-certified-application-associate---crm-fundamentals-with-sap-…

    Cheers!

    Luis

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  • author's profile photo Former Member
    Former Member
    Posted on Jun 04, 2014 at 01:22 PM

    I do not understand why are you going to pass CRM sertification? It is not your area.....

    Is it free for you such sertification?

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