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Former Member

os user credentials error in sum

hi ,

i was trying to update sap NW 7.3 to SP 11 using SUM version 11,

i checked the password and it s correct and it worked when i used SUM version 9 .

PFA the screen shot of the error message .

thanks in advance .

Untitled.png (517.4 kB)
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3 Answers

  • May 26, 2014 at 10:33 AM

    Hi Victor,

    Please attach the OS-USER_paasword.log file which can be seen in the screenshot.

    Regards,

    Deepak Kori

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    • Former Member Former Member

      Hello Victor

      On windows machine, sapcontrol utility is available under /usr/sap/SID/SYS/exe/uc/NTADM64. Open a command prompt window as an Administrator user and switch to this directory first. Now you can run all commands as told in sap kba 1895278.

      I hope this information will help you.

      Thanks,

      Tapan

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    Former Member
    May 26, 2014 at 12:22 PM

    Hi Victor,

    Current value /sapstartsrv/httpsconnection is set to true so its giving a error. So set the value


    /sapstartsrv/httpsconnection = false in jump_config.txt file located at D:\SUM\SUM\sdt\param\

    Retry the SUM tool and it will resolve your issue

    With Regards

    Ashutosh Chaturvedi

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    Former Member
    May 30, 2014 at 06:26 AM

    Hi all ,

    i tried changing the SUM version to SP09 patch 11 and now the stack.xml throws the error as in the

    image . it might be that the SUM has considered it as an upgrade and not an update so how do i change it ?

    thanks in advance

    victor


    sumerror.png (211.8 kB)
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