os user credentials error in sum

[Former Member]

hi ,

i was trying to update sap NW 7.3 to SP 11 using SUM version 11,

i checked the password and it s correct and it worked when i used SUM version 9 .

PFA the screen shot of the error message .

thanks in advance .

[Former Member]

Hi all ,

i tried changing the SUM version to SP09 patch 11 and now the stack.xml throws the error as in the

image . it might be that the SUM has considered it as an upgrade and not an update so how do i change it ?

thanks in advance

victor

[ashish_vikas]

What is your Source and target ?

Please check SAP Note :

1863907 - Error "Unsuppported DVD kit ID found in <Stack.XML> " in phase PREP_INPUT/DETMAINMODE

best regards

ashish

[former_member185239]

Hi Victor,

Current value /sapstartsrv/httpsconnection is set to true so its giving a error. So set the value

/sapstartsrv/httpsconnection = false in jump_config.txt file located at D:\SUM\SUM\sdt\param\

Retry the SUM tool and it will resolve your issue

With Regards

Ashutosh Chaturvedi

[Former Member]

Hi Ashutosh,

The solution you proposed gives me an http protocol error in the same step .

thanks & regards

Victor

[former_member188883]

Hi Victor,

Please attach the OS-USER_paasword.log file which can be seen in the screenshot.

Regards,

Deepak Kori

[Former Member]

Hi Deepak,

<!--LOGHEADER[START]/-->

<!--HELP[Manual modification of the header may cause parsing problem!]/-->

<!--LOGGINGVERSION[2.0.7.1006]/-->

<!--NAME[D:\SUM\SUM\sdt\log\SUM\INPUT-OS-USER-PASSWORDS_09.LOG]/-->

<!--PATTERN[INPUT-OS-USER-PASSWORDS_09.LOG]/-->

<!--FORMATTER[com.sap.tc.logging.TraceFormatter(%d [%6s]: %m)]/-->

<!--ENCODING[UTF8]/-->

<!--LOGHEADER[END]/-->

May 26, 2014 11:37:05 AM [Info  ]: Boolean variable message: false

May 26, 2014 11:37:05 AM [Warning]: The validation of the nwuadm user credentials was skipped. The system topology is ABAP_ONLY.

May 26, 2014 11:37:05 AM [Info  ]: SUM sdt directory is D:\SUM\SUM\sdt\param.

May 26, 2014 11:37:05 AM [Info  ]: D:\SUM\SUM\sdt\param\jump_config.txt file contains key  /sapstartsrv/httpsconnection.

May 26, 2014 11:37:05 AM [Info  ]: The https option /sapstartsrv/httpsconnection from file D:\SUM\SUM\sdt\param\jump_config.txt is set to true.

May 26, 2014 11:37:05 AM [Error ]: The following problem has occurred during step execution: java.lang.NullPointerException: while trying to invoke the method com.sap.sdt.tools.sapcontrolws.SapSystemInstance.getInstanceNumber() of a null object loaded from local variable 'instance'.

Thanks & regards ,

Victor

[Sriram2009]

Hi Victor

Could you check this SAP Note

1715038 - <SID>adm user can not be verified in a distributed environment

1563660 - sapcontrol, <sid>adm authorization issues (SUM)

BR

SS

[Former Member]

Hi Sriram ,

The error in note 1715038 was not related to the error i got .

could you check note

1895278 

and help me do the same in a windows environment ?

thanks for the help .

[Former Member]

Hello Victor

On windows machine, sapcontrol utility is available under /usr/sap/SID/SYS/exe/uc/NTADM64. Open a command prompt window as an Administrator user and switch to this directory first. Now you can run all commands as told in sap kba 1895278.

I hope this information will help you.

Thanks,

Tapan