Change in status of PPO orders(/SAPPO/PPO2)

Hi SAP Gurus,

XML message has reached on ECC side with status - Transfer to External Application

Queue has status SYSFAIL ( with message XI Error See SAP Note 1106867: Queue stopped)

This note has steps for the Postprocessing Orders through transaction /SAPPO/PPO2( Forward Error Handling). In the transaction /SAPPO/PPO2 after pressing process button (which makes the order status as IN PROCESS), I supposed to press REPEAT button to check for all the existing/new errors and process. However I pressed COMPLETE button instead of PROCESS button.

The queue is still locked and the XML message is still in the status : Transfer to External Application

Now my question is there any way to change the status of Postprocessing Order from COMPLETE to IN PROCESS?

The main purpose is to reprocess the postprocessing order so that the queue gets unlocked and xml message gets successfully processed.

Kindly help me on this.

Thanks in advance.

Regards,

Siddharth