We have 3rd party addon installed in sap system that is oversight addon.
Oversight team trying to access My company sap system from oversight location.
To connect with SAP system our network team provided NATed IPaddress to oversight team.
Oversight team added NATed IP address with in their firewall but still facing an issue to connect with our sap system.
able to telnet
[p130o1@atlPtmknpcard1 bin]$ telnet xxx.xxx.xxx.xx3300
Connected to xxx.xxx.xxx.xx
Escape character is '^]'.
But I am still having errors on extractor….
INFO 2014-05-22 10:57:26,985 - Start SAP Extractor run: Thu May 22 10:57:26 EDT 2014
ERROR 2014-05-22 10:57:52,791 - Extractor error
ERROR 2014-05-22 10:57:52,795 - Unable to connect to SAP
ERROR 2014-05-22 10:57:52,796 - class com.sap.mw.jco.JCO$Exception: Connect from SAP gateway to RFC server failed
Connect_PM GWHOST=xxx.xxx.xxx.xx, GWSERV=sapgw00, ASHOST=xxx.xxx.xxx.xx, SYSNR=00
LOCATION SAP-Gateway on host xxx.xxx.xxx.xx / sapgw00
ERROR partner xxx.xxx.xxx.xx:sapgw00' not reached
TIME Thu May 22 10:57:51 2014
COMPONENT NI (network interface)
DETAIL NiPConnect2: xxx.xxx.xxx.xx:3300
SYSTEM CALL connect
ERRNO TEXT W
ERROR 2014-05-22 10:57:52,796 - **** ERRORS FOUND DURING EXTRACTOR RUN -- SEE LOG FILE ****
Please check the above and provide inputs.