Dashboard moved from UAT to Production giving below error. Experts need suggestion to solve issue.

[Monty]

Could not connect to BusinessObjects server; check your network connection. (XLS 000003)

Could not connect to BusinessObjects server; check your network connection. (XLS 000003) The object with ID Aash39D2nvpJv2YHMGhl9Ng does not exist in the CMS or you do not have the right to access it.

We have tried

1:Full admin access to user

2:Restarted sever

Thanks in Advance.

[Former Member · Accepted solution]

Hi,

What is the dashboard conencting to?

If you are using query browser connections (UNX/BEx) then after migrating the dashboards from UAT to PROD, you need to open the dashboard in designer from PROD platform, refresh all queries and then re-publish the dashboard back to same PROD environment.

Check out the below KBase article 1778207:

https://service.sap.com/support/notes/1778207

Check whether this resolves the issue.

Regards,

Niraj

[Monty · Accepted solution]

Hi

Dashboard Connecting Bex query(i.e OLAP Connection).

    I opened the dashboard in designer from PROD platform,  after refreshing queries then also I am getting same error. Don't  what  is going wrong with me.

Thanks

Regards

[former_member182541 · Accepted solution]

Have you checked my reply ?

Open the dashboard connected with quality server check for perfection, save it in your desktop .

Close the dashboard.

Open the saved xlf file which is in your desktop and try to connect with the prodcution server when it asks for connection establishment. then refresh it.

--SumanT

[Monty · Accepted solution]

yessss.....

I tried to open the dashboard connected with quality server check for perfection, saved it in my desktop .

Closed the dashboard.

Open the saved .xlf file which is in my desktop and tried to connect with the production server when it asks for connection establishment. then refreshed it queries.

But still same error...!!!!!!

---Mahantesh(MONTY)

[former_member194862 · Accepted solution]

Check if you are able to create new dashboards.I guess something is breaking in the migration,so migrate it using the promotion manager and then follow the steps that Niraj has mentioned

[former_member182541]

Hi MH,

Please check whether you have connected with the production system first, once you move the dashboard to production environment, open the xlf and check the connections are ok, then preview it.

Also check either any firewall is blocking in-contact with the production server.

Please check the below link for more clarifications:

1775917 - Xcelsius dasboard produces "could not connect to BusinessObjects server" error

1675303 - SAP BusinessObjects Dashboards 4.0: Errors: XLS 000003 and FWM 01014 when adding a query b...

Please revert for any clarification.

--SumanT

[Former Member]

Hi read this

http://www.sdn.sap.com/irj/scn/go/portal/prtroot/docs/library/uuid/f005a4ca-d4fd-2c10-adb8-8ec24383c...

[former_member210252]

Hi,

Please check if your ALE connection settings are correct.

Regards,

Rafi