SM58 Errors due to Work Item/Task

[Former Member]

Hello,

we are getting a lot of sm58 error messages related to a workflow task TS00007989 (Error during outbound processing).

All the errors carry the same message "Work item 000000549001: Task TS00007989 locked for  instantiation"

What could be the root cause of this issue? Is it possible to resolve this without deactivating the standard workflow task.

[Former Member]

The TASK is linked with Method ERRORPROCESS of business object IDOCAPPL. Please execute this Business object manually using T-Code SWO1 with IDOC number and debug the method by putting break point inside the method.

BR,

Prakash

[Former Member]

Hi Mohan,

  Its RFC error. Please check the workflow instance using T-code SWI2_DIAG to get details about this error. Also you can contact your BASIS Team for the same to check the connectivity of the system for which these IDOCS get triggered.

Also check the T-Code WE02 to get details about error in IDOC.

BR,

Prakash

[Former Member]

Hello Prakash,

Yes the screenshot is same for both SM58 and SWU2. I checked the workflow instance SWI2_DIAG,but there is no error there corresponding to this sm58 error dates. There is no problem with system connectivity. The IDocs have been triggered in three different systems and all of them have the same sm58 errors.