Getting Error in CMC - source file error. [No such file or directory]: [CrystalEnterprise.Smtp]

[Former Member]

Dear All,

I am able to schedule the Crystal report successfully means mail gets auto triggered as we set in SCHEDULE option. But when we tried to use the notification option we get the status as FAILED. nd in details we get "source file error. [No such file or directory]: [CrystalEnterprise.Smtp]".

But still a mail gets triggred and each and every person will get mail. but the issue is notification will not work properly and no notification mail. And the status is despayed as FAILED with "source file error. [No such file or directory]: [CrystalEnterprise.Smtp]" this message.

Regards,

Rohan Ghadi

[christian_key2]

Hi Rohan,

I had this issue today.

I was able to resolve it by making the name of the report much shorter as the report name was very long.

Thanks,

Chris

[Former Member]

Do you have multiple job servers in your environment? Did all the Job servers configured SMTP settings?

[TammyPowlas]

Moved to BI platform space