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Former Member
May 20, 2014 at 07:47 AM

Automatic exception handling in EWM material flow system


Hello Community,

we have a material flow systen in use and we have often a connection error between EWM system and PLC. Exceptional code is "MCOM" - cannot reach PLC.

The solution of this error is normally very simple - we just stop and start the communication channel and the material flow system works again.

My question:

Is there a possibility in EWM standard functionality to trigger this workaround automatically? If exception code "MCOM" occurs, then the system should try to establish the connection to PLC again.

Is it perhaps possible via Alert monitor?

Would be nice if somebody can offer any suggestions or a statement if there is no possibility to realize this.

Thank you very much in advance.

Kind regards