Skip to Content
0
Former Member
May 19, 2014 at 10:26 AM

Field Changes not captured in processing log in service request

216 Views

Hi Experts,

I have activated the processing log for service request in CRM, but I am only able to see the changes done to status,notes,attachments. As the field level changes are not shown in processing log in web ui, but the same is visible in the GUI in change log. Is there any specific setting which I need to do capture the field level changes? Please let me know on the same

Thanks

Abishek