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author's profile photo Former Member
Former Member

End User Logon

Hi Experts,

We have a issue with End user logon link.End user link is embedded in

portal. We have maintained guest user as well with all respective web-

services enabled. Data source is LDAP and authentication is NO.

Let me explain the scenario as:

1)When user1 clicks on link to raise any access request , it gives

error as attached. Although user1 exist in LDAP and has account in

GRC system with GRC base roles. It gives error as attached

(1st Image).There are 2 screenshot in attachment.

2)But when I assign SAP_ALL to this user1 in GRC , it clears the

authentication page without any issue.

3)When user is in LDAP, but has no account in GRC , it gives error as

attached(2nd Image)

4)Testing the webservice GRAC_UIB_ENDUSER works fine and any user

existing in LDAP able to authenticate the login.

We are in GRCAC 10.0 SP13.

Guest user has been given SAP_ALL. Appreciate your thoght on this

Thnaks,

Mamoon

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3 Answers

  • author's profile photo Former Member
    Former Member
    Posted on May 17, 2014 at 08:09 AM


    Enduser_error.png (136.3 kB)
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  • Posted on May 19, 2014 at 06:13 AM

    Hi Mamoom

    Please test your LDAP connection (transaction LDAP) if user has the S_LDAP auth already.

    You should be able to search for LDAP configuration setup as this is not specific to GRC

    Regards

    Colleen

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  • author's profile photo Former Member
    Former Member
    Posted on May 19, 2014 at 01:09 PM

    Hi Prasant/Colleen,

    We have tried SAP_ALL and S_LDAP authorization to guest user. But problem still persist.

    Although testing the enduser link from SICF works fine without any issue. But the same link when embedded in portal throws error.

    Any suggestion here...

    Thanks,

    Mamoon

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    • possibly look at portal configuration back to the GRC component to see if the issue is there

      If the LDAP transaction and SICF test webservice works then that probably rules out GRC configuration. I do recall a job has to keep running to keep the LDAP connection open (not sure what it is as I went and had my Basis friend help me on that one)

      Regards

      Colleen

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