MAPPING EXCEPTION DURING EXECUTION

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hi

I am working on abap-proxy sync call means crm to legacy system. I am creating service ticket in crm system where this data will transfer through xi and it creates a case in legacy system. Once legacy system create a case it send an acknoledgement to crm system as an xml data which should look like below one

<?xml version="1.0" encoding="UTF-8" ?>

- <root>

- <responses>

- <response>

</response>

</responses>

</root>

if i go and see in moni in response side i am getting system-error which the following details

http://sap.com/xi/XI/Message/30" xmlns:SOAP=" http://schemas.xmlsoap.org/soap/envelope/" SOAP:mustUnderstand="1">

<SAP:Category>Application</SAP:Category>

<SAP:Code area="MAPPING">EXCEPTION_DURING_EXECUTE</SAP:Code>

<SAP:P1>com/sap/xi/tf/_MM_VANTIVE_TO_SAPCRM_</SAP:P1>

<SAP:P2>com.sap.aii.utilxi.misc.api.BaseRuntimeException</SAP:P2>

<SAP:P3>RuntimeException in Message-Mapping transformatio~</SAP:P3>

<SAP:P4 />

<SAP:AdditionalText />

<SAP:ApplicationFaultMessage namespace="" />

<SAP:Stack>During the application mapping com/sap/xi/tf/_MM_VANTIVE_TO_SAPCRM_ a com.sap.aii.utilxi.misc.api.BaseRuntimeException was thrown: RuntimeException in Message-Mapping transformatio~</SAP:Stack>

<SAP:Retry>N</SAP:Retry>

</SAP:Error>

At last what ever the response i am getting from legacy system it is not getting in import parameter of my EXECUTE-SYNCROUNS method.

how should i get the above response of legacy system into my CRM system of import parameter, but i have create the same datatype of response structure but it was not filling with legacy response details.

Please help me out in this what to do.