Solution non restricted in SOLMAN 7.1 MOPZ

[former_member459194]

Hi all, we are working on Solution Manager 7.1 SP10.

We are configurating Maintenance Optimizer, in order to give our customers the access to it. Unfortunately, accessing sistem with customer user id,  if we execute MOPZ (SOLMAN_WORKCENTER ->New maintenance transaction) we notice that the system proposes all the Solution (not only the Solution of the customer it self)(see image1)

Once we select the right Solution, the system proposed the right product version (image2)

See attachment for screen shot images

We did all the step required in the guide, following also hints from the link below:

Set up MOPZ with Solution Manager 7.1

Solman 7.1 - Setup Maintenance Optimizer

We have tried to restrict it using authorizations object D_SOL_VSBL and AI_LMDB_PS as suggested in note 1772278.

We didn't find the way to link the customer businnes partner to the existing Solution (SPRO -> SAP Solution Manager --> SAP Partner --> Service Provider --> Solution Documentation for Service Provider --> Assign Customer to Existing Solutions, neither adjust the data (customer number) manually using the following help:

1. Execute transaction SOLMAN_DIRECTORY

2. Select the relevant solution.

3. Choose the Solution Settings tab.

4. Enter the corresponding business partner of the customer.

5. Save.

We didn't find fields oin SOLMAN_DIRECTORY, tab Solution setting, where to fill the business partner of the customer.

Does anybody know how it is done in SOLMAN 7.1?

Thank you in advance

Ines

[Miguel_Ariño]

Dear Customer,

Please check if SAP Note 1772278 helps.

Best regards,

Miguel Ariño

[former_member459194]

Dear Miguel,

thanks for your answer.

Unfortunately we already applied the SAP note you mention.

In details, we applied the part since Solution manager 7.1 sp07 (we have SP10) setting the Authorization Object AI_LMDB_PS and assigning to the user the restric access.

Any other hint?

Thank you in advance!

Ines