RCA doesn't work with timeout

[Former Member]

Hello experts,

I have finished updating our SolMan 7.1 from sp08 to sp11.

When I checked whether all features are working,

I found that Root Cause Analysis(RCA) is not working.

Please see the following images.

When it was the SolMan 7.1 sp08, RCA was working correctly.

Could anyone tell me how to resolve this?

Best regards,

Takashi Nasu

[Former Member]

Hi Takashi,

Just check if the of configuration of  RCA has been done correctly. You can check the below link.

http://service.sap.com/~form/sapnet?_SHORTKEY=01100035870000741504&_SCENARIO=01100035870000000202&_O...