Solution Manager 7.1 problem user management with Wily Introscope

[Former Member]

Hello SCN,

In step 3 Configure CA Introscope in Solution 7.1 I have this error with user,

no connection user yet defined. run user management and set a connection user with min. permission 'Read'

The password it´s ok but not connect to Wily with user Admin and Guest.

Can you help me?

Thanks for all.

[former_member182657 · Accepted solution]

Hi Victor,

com.sap.smd.introscope.em.IntroscopeException: All configured Enterprise Managers are offline - check configuration.

Please follow SCN links :

Regards,

Gaurav

[former_member182657]

Hi Victor,

Please confirm from which OS user you installed Willy Introscope.Also make sure you've proper read/write permissions on the dir .Try to restart EM once & check again.

Regards,

Gaurav

[Former Member]

Hi Gaurav,

The user you have installed is the sidadm. The permision with user sidadm is chmod 777 is linux. I restart the EM but dont work properly.

Thanks.

[Former Member]

Hi Gaurav,

the installation must be wily with daaadm user or user sidadm (user solution manager)??

Thanks.

[former_member182657]

Hi Victor,

As common best practice is to use the <sid>adm user of the Solution Manager installation to install and run the Enterprise Manager.

As per Wily Introscope guide it is strongly recommended

Unix operating systems do not use the root account to launch the installer.

Regards,

Gaurav

[Former Member]

Hi Gaurav,

installation has been carried out with the user adm solman and does not work

Error,

Thanks.

[Former Member]

HI Gaurav,

In log i have this error,

Cannot retrieve EM instance from Robomate configuration Respository
[EXCEPTION]
com.sap.smd.introscope.em.IntroscopeException: All configured Enterprise Managers are offline - check configuration.
at com.sap.sup.admin.wily.jdbc.EMOverview.getQueryEMgrs(EMOverview.java:176)
at com.sap.sup.admin.wily.jdbc.EMOverview.populateAgentCache(EMOverview.java:510)
at com.sap.sup.admin.wily.jdbc.EMOverview.checkAgentCache(EMOverview.java:566)
at com.sap.sup.admin.wily.jdbc.EMOverview.getAllEMgrs(EMOverview.java:118)
at com.sap.sup.admin.wily.jdbc.EMOverview.getAllEMgrs(EMOverview.java:105)
at com.sap.smd.wdp.wily.emsetup.WilyEMAdminCenter.supplyEMinstanceFromABAPSource(WilyEMAdminCenter.java:547)
at com.sap.smd.wdp.wily.emsetup.WilyEMAdminCenter.supplyEmInstances(WilyEMAdminCenter.java:723)
at com.sap.smd.wdp.wily.emsetup.wdp.InternalWilyEMAdminCenter.supplyEmInstances(InternalWilyEMAdminCenter.java:526)
at com.sap.smd.wdp.wily.emsetup.wdp.IPrivateWilyEMAdminCenter$IEmInstancesNode.doSupplyElements(IPrivateWilyEMAdminCenter.java:1105)
at com.sap.tc.webdynpro.progmodel.context.Node.supplyElements(Node.java:406)
at com.sap.tc.webdynpro.progmodel.context.Node.getElementList(Node.java:345)
at com.sap.tc.webdynpro.progmodel.context.Node.getElements(Node.java:333)
at com.sap.tc.webdynpro.progmodel.context.Node.size(Node.java:721)
at com.sap.tc.webdynpro.clientserver.uielib.standard.uradapter.TableAdapter$Rows._initialize(TableAdapter.java:8744)
at com.sap.tc.webdynpro.clientserver.uielib.standard.uradapter.TableAdapter.setViewAndNodeElement(TableAdapter.java:373)
at com.sap.tc.webdynpro.clientserver.uielements.adaptmgr.URAdapterManager.getAdapterFor(URAdapterManager.java:285)
at com.sap.tc.webdynpro.clientserver.uielements.adaptmgr.URAdapterManager.getAdapterFor(URAdapterManager.java:93)
at com.sap.tc.webdynpro.clientserver.uielements.adaptbase.AbstractAdapter.getAdapterFor(AbstractAdapter.java:513)
at com.sap.tc.webdynpro.clientserver.uielib.standard.uradapter.GridLayoutAdapter$Cells.getContent(GridLayoutAdapter.java:644)
at com.sap.tc.ur.renderer.ie6.GridLayoutRenderer.renderGridLayoutCellFragment(GridLayoutRenderer.java:822)
at com.sap.tc.ur.renderer.ie6.GridLayoutRenderer.renderGridLayoutRowFragment(GridLayoutRenderer.java:421)
at com.sap.tc.ur.renderer.ie6.GridLayoutRenderer.renderGridLayoutFragment(GridLayoutRenderer.java:336)
at com.sap.tc.ur.renderer.ie6.GridLayoutRenderer.render(GridLayoutRenderer.java:79)
at com.sap.tc.webdynpro.clientimpl.html.renderer.uielements.base.RenderManager.render(RenderManager.java:439)
at com.sap.tc.webdynpro.clientimpl.html.renderer.uielements.base.RenderManager.render(RenderManager.java:138)
at com.sap.tc.ur.renderer.ie6.ScrollContainerRenderer.renderScrollContainerFragment(ScrollContainerRenderer.java:619)
at com.sap.tc.ur.renderer.ie6.ScrollContainerRenderer.render(ScrollContainerRenderer.java:74)
at com.sap.tc.webdynpro.clientimpl.html.renderer.uielements.base.RenderManager.render(RenderManager.java:439)
at com.sap.tc.webdynpro.clientimpl.html.renderer.uielements.base.RenderManager.render(RenderManager.java:138)
at com.sap.tc.ur.renderer.ie6.ViewContainerRenderer.renderViewContainerFragment(ViewContainerRenderer.java:134)
at com.sap.tc.ur.renderer.ie6.ViewContainerRenderer.render(ViewContainerRenderer.java:49)
at com.sap.tc.webdynpro.clientimpl.html.renderer.uielements.base.RenderManager.render(RenderManager.java:439)
at com.sap.tc.webdynpro.clientimpl.html.renderer.uielements.base.RenderManager.render(RenderManager.java:138)
at com.sap.tc.ur.renderer.ie6.TabStripRenderer.renderTabStripItemContentFragment(TabStripRenderer.java:2073)
at com.sap.tc.ur.renderer.ie6.TabStripRenderer.renderTabStripFragment(TabStripRenderer.java:866)
at com.sap.tc.ur.renderer.ie6.TabStripRenderer.render(TabStripRenderer.java:69)
at com.sap.tc.webdynpro.clientimpl.html.renderer.uielements.base.RenderManager.render(RenderManager.java:439)
at com.sap.tc.webdynpro.clientimpl.html.renderer.uielements.base.RenderManager.render(RenderManager.java:138)
at com.sap.tc.ur.renderer.ie6.GridLayoutRenderer.renderGridLayoutCellFragment(GridLayoutRenderer.java:822)
at com.sap.tc.ur.renderer.ie6.GridLayoutRenderer.renderGridLayoutRowFragment(GridLayoutRenderer.java:421)
at com.sap.tc.ur.renderer.ie6.GridLayoutRenderer.renderGridLayoutFragment(GridLayoutRenderer.java:336)
at com.sap.tc.ur.renderer.ie6.GridLayoutRenderer.render(GridLayoutRenderer.java:79)
at com.sap.tc.webdynpro.clientimpl.html.renderer.uielements.base.RenderManager.render(RenderManager.java:439)
at com.sap.tc.webdynpro.clientimpl.html.renderer.uielements.base.RenderManager.render(RenderManager.java:138)
at com.sap.tc.ur.renderer.ie6.ScrollContainerRenderer.renderScrollContainerFragment(ScrollContainerRenderer.java:619)
at com.sap.tc.ur.renderer.ie6.ScrollContainerRenderer.render(ScrollContainerRenderer.java:74)
at com.sap.tc.webdynpro.clientimpl.html.renderer.uielements.base.RenderManager.render(RenderManager.java:439)
at com.sap.tc.webdynpro.clientimpl.html.renderer.uielements.base.RenderManager.render(RenderManager.java:138)
at com.sap.tc.webdynpro.clientimpl.html.renderer.uielements.base.UiWindowRenderer.render(UiWindowRenderer.java:55)
at com.sap.tc.webdynpro.clientimpl.html.renderer.uielements.base.RenderManager.render(RenderManager.java:439)
at com.sap.tc.webdynpro.clientimpl.html.renderer.uielements.base.RenderManager.render(RenderManager.java:138)
at com.sap.tc.webdynpro.clientimpl.html.client.HtmlClient.sendHtml(HtmlClient.java:1085)
at com.sap.tc.webdynpro.clientimpl.html.client.HtmlClient.fillDynamicTemplateContext(HtmlClient.java:463)
at com.sap.tc.webdynpro.clientimpl.html.client.HtmlClient.sendResponse(HtmlClient.java:1274)
at com.sap.tc.webdynpro.clientimpl.html.client.HtmlClient.retrieveData(HtmlClient.java:254)
at com.sap.tc.webdynpro.clientserver.window.WindowPhaseModel.doRetrieveData(WindowPhaseModel.java:595)
at com.sap.tc.webdynpro.clientserver.window.WindowPhaseModel.processRequest(WindowPhaseModel.java:156)
at com.sap.tc.webdynpro.clientserver.window.WebDynproWindow.processRequest(WebDynproWindow.java:335)
at com.sap.tc.webdynpro.clientserver.cal.AbstractClient.executeTasks(AbstractClient.java:143)
at com.sap.tc.webdynpro.clientserver.session.ApplicationSession.doProcessing(ApplicationSession.java:333)
at com.sap.tc.webdynpro.clientserver.session.ClientSession.doApplicationProcessingStandalone(ClientSession.java:741)
at com.sap.tc.webdynpro.clientserver.session.ClientSession.doApplicationProcessing(ClientSession.java:694)
at com.sap.tc.webdynpro.clientserver.session.ClientSession.doProcessing(ClientSession.java:253)
at com.sap.tc.webdynpro.clientserver.session.RequestManager.doProcessing(RequestManager.java:185)
at com.sap.tc.webdynpro.serverimpl.defaultimpl.DispatcherServlet.doContent(DispatcherServlet.java:62)
at com.sap.tc.webdynpro.serverimpl.defaultimpl.DispatcherServlet.doPost(DispatcherServlet.java:53)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:760)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:853)
at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.runServlet(HttpHandlerImpl.java:401)
at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.handleRequest(HttpHandlerImpl.java:266)
at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:386)
at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:364)
at com.sap.engine.services.httpserver.server.RequestAnalizer.invokeWebContainer(RequestAnalizer.java:1060)
at com.sap.engine.services.httpserver.server.RequestAnalizer.handle(RequestAnalizer.java:265)
at com.sap.engine.services.httpserver.server.Client.handle(Client.java:95)
at com.sap.engine.services.httpserver.server.Processor.request(Processor.java:175)
at com.sap.engine.core.service630.context.cluster.session.ApplicationSessionMessageListener.process(ApplicationSessionMessageListener.java:33)
at com.sap.engine.core.cluster.impl6.session.MessageRunner.run(MessageRunner.java:41)
at com.sap.engine.core.thread.impl3.ActionObject.run(ActionObject.java:37)
at java.security.AccessController.doPrivileged(Native Method)
at com.sap.engine.core.thread.impl3.SingleThread.execute(SingleThread.java:104)
at com.sap.engine.core.thread.impl3.SingleThread.run(SingleThread.java:176)

Thanks.