How to Integrate CRM and R/3

[Former Member]

Hi Folks,

We have installed SAP R/3 and CRM server for production environment. But what configuration need to do to integrate both servers. And which interface will communicate with both instances. Please help

Thanks in advance,

Chimsi

[Former Member]

Hi Ravi,

I wanted to integrate R/3 SD to CRM.

- Chimsi

[Former Member]

Chimsi,

Again in SD there can be lot of touch points between CRM and R/3. Inquiry, Sales Orders - What exactly you want to integrate?

Regards,

Ravi

[Former Member]

Chimis,

You need to decide where you need the integration touuch points between these systems. So, you need identify the business processes where the integration is happening.

A quick example in CRM - R/3 case could be Quotation to Sales order.

Regards,

Ravi

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