ITS Mobile Function Key not working

[frederik_vandroogenbroec1]

Dear Gurus,

I'm currently working on a ticket concerning SAP screens on hand held devices.

On the hand held devices we have all the LM screens available + an own developed screen.

Everything is working fine on the hand held device until the user gets to the custom developed program. In here the F7 key (used on the no touch device) does not work.

Instead the device starts his zoom functionality but no action on the SAP end.

I currently have tried everything.

I even tried catching the pressed key with ~ITSMOBILEDEVICEINCLUDE but this still does not fix the problem.

Does anybody know what or where I could look for the solution?

thx in advance!

[Former Member]

Hi Fredirik,

are you sure F7 is correctly defined in your developed program? How does it perform on SAP GUI?

regards,

[frederik_vandroogenbroec1]

Hi Edgar,

F7 works fine in SAP GUI and Internet Explorer on a desktop/laptop. Its just not working on the hand held device for the custom made application.

regards,

Frederik

[Former Member]

Hi again,

A few other questions. Does F7 is used and works in other programs?

What is the OS and Browser of that handheld device?

regards,

Edgar

[frederik_vandroogenbroec1]

F7 works in all programs.

Only on the z application that we added to the standard LM programs the F7 only zooms in on the web page.

OS on the hand held is a windows mobile version, Browser is internet explorer.

If we change it From F7 to F8 it works.

I'm starting to think its the configuration file on the mobile device that is causing problems for the Z program but I can't come up with a logical explenation because it works on the other LM programs.

gr,

Frederik

[Former Member]

I see Frederik,

You really narrowed down my options, I'm having also a hard time accepting it can be a configuration file problem.

Right now, like you, I see no logical explanation as for what I'd expect the problem to be was in some very small difference between your z program and a working standard one.

best of luck,

Edgar