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May 15, 2014 at 12:22 PM

Monitoring: An error has occurred: Index: 0, Size: 0

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Hi

We recently installed SAPBO 4.1 SP2 on Linux/DB2 LUW platform (DEV, TST, ACC, PRD). On the Developent environment, there is no monitoring application available. CMC Home --> Monitoring

An error has occurred: Index: 0, Size: 0

Also on the Developement environment, CMC Home --> Applications

All the applications are listed except monitoring, so there is no monitoring application available. Perhaps that is the reason why the monitoring service cannot start. APS.core service properties:

Monitoring Service The service did not start This service has no configuration property.

we restarted the service with debugging on:

ABB84ED570474DBE89AD40CC083963C4104c4 com.businessobjects.framework.servers.common.BackendRuntimeException$ExceptionWrapper: A java.lang.RuntimeException error occured (original exception message: Not able to create instance of bean: class com.businessobjects.monitoring.monitoringservice.MonitoringService). at com.businessobjects.framework.servers.common.BackendRuntimeException.map(BackendRuntimeException.java:60) at com.businessobjects.framework.servers.platform.deployment.AbstractPJSService.activateService(AbstractPJSService.java:143) at com.businessobjects.framework.servers.platform.deployment.servicebuilder.AbstractServiceBuilder.startService(AbstractServiceBuilder.java:332) at com.businessobjects.framework.servers.platform.lifecycle.internal.LifeCycleManager$ServiceController.startSvc(LifeCycleManager.java:226) at com.businessobjects.framework.servers.platform.lifecycle.internal.LifeCycleManager$ServiceController.call(LifeCycleManager.java:177) at com.businessobjects.framework.servers.platform.lifecycle.internal.LifeCycleManager$ServiceController.call(LifeCycleManager.java:155) at java.util.concurrent.FutureTask$Sync.innerRun(FutureTask.java:303) at java.util.concurrent.FutureTask.run(FutureTask.java:138) at java.util.concurrent.ThreadPoolExecutor$Worker.runTask(ThreadPoolExecutor.java:886) at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:908) at java.lang.Thread.run(Thread.java:743) Caused by: java.lang.RuntimeException: Not able to create instance of bean: class com.businessobjects.monitoring.monitoringservice.MonitoringService at com.businessobjects.framework.servers.platform.deployment.core.BeanComponent.getBeanInternal(BeanComponent.java:619) at com.businessobjects.framework.servers.platform.deployment.core.BeanComponent.getBean(BeanComponent.java:323) at com.businessobjects.framework.servers.platform.modules.pojo.axis2.ServiceModule.<init>(ServiceModule.java:45) at com.businessobjects.framework.servers.platform.modules.pojo.axis2.POJOService.createServiceModule(POJOService.java:366) at com.businessobjects.framework.servers.platform.deployment.AbstractPJSService.activateService(AbstractPJSService.java:116) ... 9 more Caused by: java.lang.InstantiationError: Index: 0, Size: 0 at com.businessobjects.framework.servers.common.proxy.cglib.ProxyBuilder.create(ProxyBuilder.java:257) at com.businessobjects.framework.servers.platform.deployment.core.BeanComponent.getBeanInternal(BeanComponent.java:526) ... 13 more

strangely, Some icons like folder are also missing throughout the DEV system

On the TST, ACC and PROD system, monitoring works perfectly.

Do we have to install SAPBO from scratch or is there a way to install the monitoring application only?

Please advice,

regards

Sem