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Former Member

FF Logs are not sent to the controllers

Hello SAP Gurus,

We have implemented GRC 10 on SP10, have configured EAM, and the Firefighter logs are populating afte running GRAC_EAM_LOG_SYNC_UPDATE, the notification is sent immediately to the FF owner after the FF ID login, but to trigger the workflow to populate Log reports after executing GRAC_EAM_WORKFLOW_SYNC, the email are not going to the controller, have checked the workflow notiifcation settings, its configured, and the parameters are set to "YES".

The sync job executes only for a second and gives the message as workflow sync is completed, but the email are not sent out.

It was working fine few days ago, but now the job runs only for a sec.

Any help or suggestion would be helpful regarding this?

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2 Answers

  • May 15, 2014 at 05:24 AM

    Dear Sindhu,

    did you update one of the systems? Either GRC or the backend?

    Please check the following two notes:

    http://service.sap.com/sap/support/notes/1804320

    http://service.sap.com/sap/support/notes/1839990

    Especially check the second as we had similar issues earlier.

    Hope this helps.


    Regards,

    Alessandro

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    • Former Member

      Hi Alessandro,

      Thanks for replying.

      The concern is the Workflow ysn was working fine few days ago,where the emails was sent out to the controlers and now seems to be broken, am i missing something on the configuration?

      The MSMP for the Firefighter log report is active and generated.

      Will apply the below notes , as it seems the notes are not available in the system,

      http://service.sap.com/sap/support/notes/1804320

      Will keep you posted with the results.

      Thanks again.

      Regards,

      Sindhu

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    Former Member
    May 15, 2014 at 05:27 AM

    Hi Sindhu,

    Did you set parameter4007 to YES? if yes the logs will be send to controllers on FF log synch rather than workflow synch.

    BR,

    Mangesh

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    • Former Member

      Hi Mangesh,

      Thanks for the response, no have set the parameter 4007 to NO, so the logs are not sent out immediately.

      Client wants the report to be sent out on a weekly basis.

      Regards,

      Sindhu