FF Logs are not sent to the controllers

[Former Member]

Hello SAP Gurus,

We have implemented GRC 10 on SP10, have configured EAM, and the Firefighter logs are populating afte running GRAC_EAM_LOG_SYNC_UPDATE, the notification is sent immediately to the FF owner after the FF ID login, but to trigger the workflow to populate Log reports after executing GRAC_EAM_WORKFLOW_SYNC, the email are not going to the  controller, have checked the workflow notiifcation settings, its configured, and the parameters are set to "YES".

The sync job executes only for a second and gives the message as workflow sync is completed, but the email are not sent out.

It was working fine few days ago, but now the job runs only for a sec.

Any help or suggestion would be helpful regarding this?

[Former Member]

Hi Sindhu,

Did you set parameter4007 to YES? if yes the logs will be send to controllers on FF log synch rather than workflow synch.

BR,

Mangesh

[Former Member]

Hi Mangesh,

Thanks for the response, no have set the parameter 4007 to NO, so the logs are not sent out immediately.

Client wants the report to be sent out on a weekly basis.

Regards,

Sindhu

[alessandr0]

Dear Sindhu,

did you update one of the systems? Either GRC or the backend?

Please check the following two notes:

http://service.sap.com/sap/support/notes/1804320

http://service.sap.com/sap/support/notes/1839990

Especially check the second as we had similar issues earlier.

Hope this helps.

Regards,

Alessandro

[Former Member]

Hi Alessandro,

Thanks for replying.

The concern is the Workflow ysn was working fine few days ago,where the emails was sent out to the controlers and now seems to be broken, am i missing something on the configuration?

The MSMP for the Firefighter log report is active and generated.

Will apply the below notes , as it seems the notes are not available in the system,

http://service.sap.com/sap/support/notes/1804320

Will keep you posted with the results.

Thanks again.

Regards,

Sindhu