./SAPup reset prepare & -nr

[Former Member]

Dear experts,

I am trying to interrupt a SUM upgrade to EHP7

I am executing ./SAPup reset prepare and getting

./SAPup reset prepare

=========== Resetting procedure ===========

The tool will reset the whole procedure now.

01)  -  Yes

02)  -  No

Do you really want to reset the procedure? []: 01

=========== Required System Passwords ===========

Enter the password for SAP user DDIC in client 000:

DDIC PASSWORD []: ********

ERROR: DDIC password does not work:

RFC login to system SED ashost sapdev nr  gwhost sapdev gwservice sapgw failed with code 1 key RFC_COMMUNICATION_FAILURE:

LOCATION    CPIC (TCP/IP) on local host with Unicode

ERROR       partner '10.1.0.54:3300' not reached

TIME        Thu May 15 04:12:45 2014

RELEASE     721

COMPONENT   NI (network interface)

VERSION     40

RC          -10

MODULE      nixxi.cpp

LINE        2895

DETAIL      NiPConnect: 10.1.0.54:3300

SYSTEM CALL connect

ERRNO       239

ERRNO TEXT  Connection refused

COUNTER     2

.

Enter the password for SAP user DDIC in client 000:

DDIC PASSWORD [********]:

but there is the other instance number in our system which equals 10

sapcontrol -nr 10  -function GetAccessPointList

15.05.2014 04:11:47

GetAccessPointList

OK

address, port, protocol, processname, active

127.0.0.1, 8010, HTTP, icm, Yes

10.1.0.54, 8010, HTTP, icm, Yes

127.0.0.1, 0, SMTP, icm, Yes

10.1.0.54, 0, SMTP, icm, Yes

127.0.0.1, 8110, HTTPS, icm, Yes

10.1.0.54, 8110, HTTPS, icm, Yes

127.0.0.1, 51014, HTTPS, sapstartsrv, Yes

10.1.0.54, 51014, HTTPS, sapstartsrv, Yes

127.0.0.1, 3310, RFC, gwrd, Yes

10.1.0.54, 3310, RFC, gwrd, Yes

127.0.0.1, 3210, DPTM, disp+work, Yes

10.1.0.54, 3210, DPTM, disp+work, Yes

127.0.0.1, 3910, MS, msg_server, Yes

10.1.0.54, 3910, MS, msg_server, Yes

127.0.0.1, 3610, MS, msg_server, Yes

10.1.0.54, 3610, MS, msg_server, Yes

127.0.0.1, 8210, HTTP, msg_server, Yes

10.1.0.54, 8210, HTTP, msg_server, Yes

127.0.0.1, 41000, IGS, igsmux, Yes

10.1.0.54, 41000, IGS, igsmux, Yes

127.0.0.1, 41080, HTTP, igsmux, Yes

10.1.0.54, 41080, HTTP, igsmux, Yes

127.0.0.1, 41001, IGS, igspw, Yes

10.1.0.54, 41001, IGS, igspw, Yes

127.0.0.1, 41002, IGS, igspw, Yes

10.1.0.54, 41002, IGS, igspw, Yes

Is it an error in SUM?

[rzwhite]

Hi Evgeniy,

Were you able to remember how it was resolved ?  I am having the same error

Thanks

[Former Member]

Hello Evgeniy,

Can you to solve the error?

I have the same error.

Thanks in advanced!

[Former Member]

Dear Johan,

I coped with the situation but I do not remember how

I am very sorry that I can not help you

Regards, Evgeniy

[rzwhite]

HI Johan,

I am having the same issue with the port 3300 in attempting to reset my upgrade .  How did you solve the problem ?

Thanks

[former_member185239]

Hi Evgeniy,

You need to check couple of things. If your instance number is 10 then try the below command

telnet 10.1.0.54 3310

And the telnet command will not worked for

telnet 10.1.0.54 3300

So you need to logon to the SED system and checked the RFC for upgrade in 000 client SAP_UPGRADE_SHADOW_SYSTEM

Kindly share the result and it may also happen that your system SED is down(take a restart as well)

With Regards

Ashutosh Chaturvedi

[Former Member]

Hi Ashutosh,

I can log on in 000 mandant as DDIC

it happened before shadow system creation therefore the RFC doesn't exist

Regards

Evgeniy

[former_member185239]

Hi Evgeniy,

Did you checked the telnet command.

With Regards

Ashutosh Chaturvedi

[Former Member]

hi Ashutosh,

telnet 10.1.0.54 3310

Trying...

Connected to 10.1.0.54.

Escape character is '^]'.

Connection closed by foreign host.

telnet 10.1.0.54 3300

Trying...

telnet: Unable to connect to remote host: Connection refused

What difference is it between "telnet 10.1.0.54 3310" and log on with SAP GUI to system with the number 10?

netstat -an | grep 33 | more

tcp        0      0  *.3310                 *.*                     LISTEN

tcp        0      0  10.1.0.54.3310         10.1.0.51.64700         ESTABLISHED

tcp        0      0  *.3320                 *.*                     LISTEN

tcp        0      0  10.1.0.54.3320         192.168.21.190.22080    ESTABLISHED

tcp        0      0  10.1.0.54.3310         192.168.21.190.36975    ESTABLISHED

tcp        0      0  10.1.0.54.3310         10.1.0.51.64701         ESTABLISHED

tcp        0      0  10.1.0.54.57335        192.168.21.190.8030     FIN_WAIT_2

there is not port 3300 in the result

Regards

Evgeniy

[former_member185239]

Hi Evgeniy,

You have to know the instance number of the actual system.

If the command  telnet 10.1.0.54 3300 is not woking it means , there is no system with instance number 00

or your gateway service is down or your sap system is down which is having 00 as instance number.

But your telnet command is working with 3310 it means , gateway service is up and your system is up.

"

ERROR: DDIC password does not work:

RFC login to system SED ashost sapdev nr  gwhost sapdev gwservice sapgw failed with code 1 key RFC_COMMUNICATION_FAILURE:

LOCATION    CPIC (TCP/IP) on local host with Unicode

ERROR       partner '10.1.0.54:3300' not reached"

It means that your system is not up

With Regards

Ashutosh Chaturvedi

[Former Member]

dear Ashutosh,

it means than there is no system with number 00 on the host sapdev

Why SUM decided so I don't know.

Regards,

Evgeny

[former_member185239]

Dear Evgeniy,

It will be better , if you took a reboot of the server.

Also check sapstream files in /tmp directory.

In which phase you are right now?

With Regards

Ashutosh Chaturvedi

[Former Member]

Dear Ashutosh,

I'm afraid it will not help me

there are two systems on the host.

they work properly

I have stoped on add-on analysis phase (BI_CONT BP_ERP)

I tried to reset update but got an error message that instance 10 was not available

I will have to find out where SUM lost the right instance number

srwxrwxrwx   1 sedadm	sapsys	0 May 15 03:17 .sapicm8010
srwxrwxrwx   1 seqadm	sapsys	0 Apr 11 14:27 .sapicm8020
srwxrwxrwx   1 sedadm	sapsys	0 May 15 03:17 .sapicm8110
srwxrwxrwx   1 seqadm	sapsys	0 Apr 11 14:27 .sapicm8120
-rw-rw-rw-   1 sedadm	sapsys	0 Jul 12  2013 .sapstartsrv10_sapstartsrv.log
-rw-rw-rw-   1 seqadm	sapsys	0 Jul 12  2013 .sapstartsrv20_sapstartsrv.log
-rw-rw-rw-   1 daaadm	sapsys	0 Jun 19  2013 .sapstartsrv97_sapstartsrv.log
-rw-rw-rw-   1 sapadm	sapsys	0 Jun 19  2013 .sapstartsrv99_sapstartsrv.log
srwx------   1 sapadm	sapsys	0 Apr 18 16:03 .sapstream1128
srwx------   1 sapadm	sapsys	0 Apr 18 16:03 .sapstream1129
srwxrwxrwx   1 sedadm	sapsys	0 May 15 03:17 .sapstream3210
srwxrwxrwx   1 seqadm	sapsys	0 Apr 11 14:27 .sapstream3220
srwxrwxrwx   1 sedadm	sapsys	0 May 15 03:17 .sapstream3310
srwxrwxrwx   1 seqadm	sapsys	0 Apr 11 14:27 .sapstream3320
srwxrwxrwx   1 sedadm	sapsys	0 May 15 03:17 .sapstream3610
srwxrwxrwx   1 seqadm	sapsys	0 Apr 11 14:27 .sapstream3620
srwxrwxrwx   1 sedadm	sapsys	0 May 15 03:17 .sapstream3910
srwxrwxrwx   1 seqadm	sapsys	0 Apr 11 14:27 .sapstream3920
srwxrwxrwx   1 sedadm	sapsys	0 May 15 03:17 .sapstream41000
srwxrwxrwx   1 sedadm	sapsys	0 May 15 03:18 .sapstream41001
srwxrwxrwx   1 sedadm	sapsys	0 May 15 03:18 .sapstream41002
srwxrwxrwx   1 sedadm	sapsys	0 May 15 03:17 .sapstream41080
srwxrwxrwx   1 seqadm	sapsys	0 Apr 11 14:27 .sapstream42000
srwxrwxrwx   1 seqadm	sapsys	0 Apr 11 14:27 .sapstream42001
srwxrwxrwx   1 seqadm	sapsys	0 Apr 11 14:27 .sapstream42002
srwxrwxrwx   1 seqadm	sapsys	0 Apr 11 14:27 .sapstream42080
srwxrwxrwx   1 sedadm	sapsys	0 May 15 03:35 .sapstream4240
srwx------   1 sedadm	sapsys	0 May  8 22:54 .sapstream51013
srwx------   1 sedadm	sapsys	0 May  8 22:54 .sapstream51014
srwx------   1 seqadm	sapsys	0 Apr 11 14:27 .sapstream52013
srwx------   1 seqadm	sapsys	0 Apr 11 14:27 .sapstream52014
srwx------   1 daaadm	sapsys	0 Apr 18 16:12 .sapstream59713
srwxrwxrwx   1 daaadm	sapsys	0 Apr 18 16:12 .sapstream64993
srwxrwxrwx   1 daaadm	sapsys	0 Jan 20 01:14 .sapstream64996
srwxrwxrwx   1 seqadm	sapsys	0 Apr 11 14:27 .sapstream64999
srwxrwxrwx   1 sedadm	sapsys	0 May 15 03:17 .sapstream65000
srwxrwxrwx   1 sedadm	sapsys	0 May 15 03:17 .sapstream8210
srwxrwxrwx   1 seqadm	sapsys	0 Apr 11 14:27 .sapstream8220

Regards,

Evgeniy

[former_member182034]

hi Evgeniy,

You are getting issue due to incorrect password of DDIC on client 000. first check the password of DDIC on client 000. If it works then put it and try again.

please also check the network connection.

Regards,

[Former Member]

Hi,

the password of DDIC on client 000 is correct.

Otherwise I would not have written the message.

[former_member182034]

dear,

Please check the  telnet localhost 3300 in command prompt and share the result.

Regards,

[Former Member]

dear,

I can not understand why SUM uses 3300 port instead of 3310.

3300 port is not listen to by any services.

Actually our system has the number 10.

Regards,

[former_member182034]

dear,

Are you doing the ./SAPup reset prepare on that system on which you are trying to upgrade the EHP because as per below note 1732061 if you have installed additional instance then you get this  issue RFC_COMMUNICATION_FAILURE.

Regards,

[Former Member]

dear,

sapcontrol -nr 10 -function GetSystemInstanceList

15.05.2014 13:20:03

GetSystemInstanceList

OK

hostname, instanceNr, httpPort, httpsPort, startPriority, features, dispstatus

sapdev, 10, 51013, 51014, 2, ABAP|GATEWAY|MESSAGESERVER|ENQUE|ICMAN|IGS, GREEN

our system is Central System.

SUM looks at wrong port I think

Regards