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Former Member
May 14, 2014 at 09:18 PM

Getting error while transferring Product categories from SAP to SRM as an initial download


Hello All,

We have switched the SAP connection to SRM from ECC 5 to ECC 6. Required setting is ccarried out including CRM middleware cinfiguration but when i try to download Product categories as an initial download, i am getting below error:

"Please read the OSS Note no. 212666 (QUEUE_ALREADY_EXITS:R3AI_DNL_CUST_PROD1*)"

DNL_CUST_PROD1: Object will not be loaded

I dont see any entries in SMQ1 in ECC or SMQ2 in SRM. I have chcked all the settings in ECC including tables as below:

Verified table CRMCONSUM: an entry for SRM must exist and made active

table CRMSUBTAB: entries must exist for consumer ‘SRM’ for

a. Customizing

b. Material

c. Service master

table CRMRFCPAR: for consumer ‘SRM’ 2 entries must exist (see OSS

a. Object ‘*’: initial download

b. Object ‘MATERIAL’: delta download


transaction SMOEAC for object type ‘Site:

a. Site type CRM: see site attributes for the RFC destination

b. Site type R/3: the backend system must be specified with the correct RFC

I am not able to figure out the issue. Could you please assist with the issue?