Fiori Purchase Order Approval - inexplicable missing work items

[Former Member]

I'm asking this here because I have run out of things to try. At the moment we have users of the Purchase Order Approval app finding that some work items don't appear in Fiori, when they have work items visible in business workplace.

I did the following things in the live system to check the user's work items:

1. used function SAP_WAPI_CREATE_INBOX to check which work items they should have
2. called the backend gateway service method GET_LIST on class CL_GBAPP_APV_PO_API, with the valid workflow tasks in the filter table. I got the same work items, and as far as I can see this is exactly the information the Fiori app should have got.

I can't see any obvious way the Fiori app itself would filter the results.

I've not found relevant SAP notes.

Any suggestions on other things to check?

[masa_139]

Hi Nathan,

Could you share the screenshots?

1. Workflow inbox in SAPGUI

2. Result of GET_LIST method

3. Fiori UI

Regards, Masa

SAP Customer Experience Group - CEG

[former_member456119]

also check if you are using standard function modules or are you using any Z modules for creating PO. in case of Z modules check how much of deviation you have from the standard in terms of extra fields etc.

thanks

amit

[Former Member]

I've added the GET_LIST output and the worklist function which should show the contents of the user's inbox.

They are seeing nothing in Fiori. We have a custom task but Fiori knows about it from the task filter select option.

[masa_139]

Hi Nathan,

Please paste the OData URL and the response. What is the task ID?

I think it is just task ID mismatch.

Regards, Masa

SAP Customer Experience Group - CEG