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Former Member

SU24 Customer Data Upload Issue

Hi All,

I have started the Security Upgrade activity (system upgraded from NW7.31 to NW7.4, SAP_BASIS 740 SP 0006)in Sandbox system S30 (GTS ABAP).

Before starting SU25, I want to take a backup of USOBT_C and USOBX_C and ensure I'm able to upload them again.

But I'm currently facing issue while trying to upload customer data in SU24 tcode.


1) Execute SU24. Select "Download".

Enter tcode:/IWBEP/CACHE_CLEANUP (for simplicity). I tried first with *.

Uncheck "Originals only".

I have downloaded the file for this tcode successfully.

2) Execute SU24. Select "Upload". Select Type of Application as "Transaction" and enter the above tcode.

Execute and upload our above downloaded file.

I'm getting the below error message:

The error shown above is for object S_TCODE.


My Analysis:

I have debugged the standard and exact issue is found at:

Issue: This tcode has TSTCA entry (S_TCODE auth check maintained in SE93) and USOBX_C entry (S_TCODE SU24 auth check).


I replicated this for a Z tcode and had the same issue.

But when I removed S_TCODE check in SE93 for this Tcode, I was able to SUCCESSFULLY upload.

But the issue with this manual procedure is, I have got so many Tcodes similar to this with so many different auth. objects. i.e. Large entries in TSTCA which are also in USOBX_C table.

I already tried SU24_AUTO_REPAIR,related OSS notes, went through alot of forums - but the issue still existing.


Am I doing something wrong while trying to download/upload SU24 data? Or is this something SAP should fix?

Can anyone please help me with this issue ?

Your help is much appreciated. Thanks in advance.



SU24 Download.jpg (80.0 kB)
SU24 Upload.jpg (81.5 kB)
SU24 Error.jpg (66.0 kB)
SU24 Debug.jpg (135.0 kB)
SU24 Screenshot.jpg (145.0 kB)
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4 Answers

  • Best Answer
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    Former Member
    Jun 01, 2014 at 09:05 AM

    Hi All,

    This issues is resolved. SAP acknowledged the issue and provided a OSS note 2019354 in specific for this issue.

    Thanks all for your help.

    Best Regards,


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    Former Member
    May 13, 2014 at 05:46 PM

    Hello Srini,

    I'm not sure why you want to do this download / upload.  Does the normal SU25 procedure not work for you?  Here's an excerpt from the SU25 help:

    Step 1

    o   If you have not yet used the Profile Generator or you want to add
        all SAP default values again, use the initial fill procedure for the
        customer tables.

    Steps 2a to 2d

    o   If you have used the Profile Generator in an earlier Release and
        want to compare the data with the new SAP defaults after an upgrade,
        use steps 2a to 2d. Execute the steps in the order specified here.

    I think you want to avoid Step 1 and then proceed with Steps 2a through 2d.  But, please explain if there's a reason you need to download / upload.

    Edit:  I read your post again.  I guess you are concerned that SU25 will accidentally erase all your existing customization (i.e. someone accidentally executes Step 1).  In this case, I hope you still have your original SU24 maintenance in the real system (as opposed to the sandbox you are working on).  Perhaps someone else has better advice for restoring the USOBT customer tables in case of corruption?

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    • Former Member Former Member

      Hi Srini,

      You are not bypassing transactions as they are anyway part of USOB* Table. these two table are everything for PFCG profile generator.

      Let me just explain to you what is happening with Su25 during upgrade.

      SAP delivered entries are stored in USOBT and USOBX, so once you perform fill initial customer table those entries are transferred to USOBT_C and USOBX_C Tables. This is very initial step to activate profile generator.

      USOBT_C and USOBX_C tables are linked to SU24 so whatever changes you do gets stored in *_C tables, after upgrades system store new entries in USOBT and USOBX table, so during upgrades steps through SU25,  system checks the difference in newly delivered USOBT and USOBX, but till you accept the changes your *_C table are same as your old systems status before upgrade. So if you restore the tables through TR it will still be the same before you complete SU25 steps. and you have to perform the SU25 steps again (Affected roles and all).

      @Everyone: please correct if your opinion differs.



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    Former Member
    Oct 05, 2014 at 10:23 AM

    Hi Srinivas,

    I was also facing the same issue as of you and get it resolved by implementing the note which you have specified so thanks for that.

    I have now downloaded the *_C using SU24 download function and tried to upload in our sanbox system but getting issue over there. After selecting the file while uploading it is getting stuck at Call Lock Administration step for long time and then getting runtime error later on as it is exceeding the time limit.

    Can you please tell me your experience while uploading the *_C values back using the upload function, and also if I am doing something wrong.

    Thanks & Regards

    Dheeraj Virwadekar

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    Former Member
    May 13, 2014 at 01:34 PM

    Dear All,

    Can any of you please look into this issue and help me if possible.



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