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May 09, 2014 at 09:25 PM

How does ID mapping work with blank values incoming to C4C ?


If a field is part of the ID mapping requirement in C4C integration, and a blank value comes over from ECC / CRM, will it simply translate as blank in C4C ?

I know if a non-blank value comes in, ID mapping will try to resolve the mapped value. If it's not mapped, it will error out.

What if a blank value comes in ?