POWL : CATS Workitem forward still visible in fwd'ing Mgnr inbox

[prabhu_s2]

Hi

I'm not sure if this is a standard behaviour but would like to confirm on how it works. I have a CATS workitem (WF) created by an employee which is assigned to Manager MGR1. The Manager MGR1 forwards the work item to MGR2. Now in POWL with some config & customization i can see workitem in the detail view of the MGR2 inbox but the workitem still exists in MGR1 inbox. Wondering if this is a standard case if not what would be the approach to fix it? appreciate any helpful hints

Inbox accessed via POWL (NWBC)

thanks

[prabhu_s2]

Checked the config but yet unable to find the loophole.....the workitem is fwd'ed to a different user yet seen in the fwd'ing manager. had anyone come across this before?

[prabhu_s2]

for the time-being i'm fixing this with an enhancement to the class feeder for MSS approval

[former_member182426]

no it's not standard, once the task is forwarded to another manager that task will disappear from his list.

Check your custom configurations once, is it fetching the all tasks irrespective of forwarded work items check condition.

[prabhu_s2]

Thanks for your response.....any input on what part of the config to check?

[former_member182426]

check the standard CATS Approval POWL query class CL_HRMSS_CATS_APPROVAL_POWL

And compare your PWOL custom configurations with this standard configurations.