Livecache lock handler not available in APO

Hello Experts,

We are getting the error "Livecache lock handler not available" error when we are running planning jobs in SAP APO.

We are using parallel processing profiles for DP background processing jobs (Macro calculations) and I am getting this error only when a job is run with PP profile.

Below are the parameters of the parallel processing profiles:

Application: DP background processing

No of parallel processes: 2

Block Size: 500

The error message is written in the spool generated for the background job and the job fails. Eventually the process chain fails in which the job is included.

Please provide some pointers if anyone has come across the same error.

Regards,

Raghu