SAP NetWeaver not able to start

[Former Member]

Hi guys,

I am having trouble starting SAP NetWeaver. I have checked the log files and I found the following error:

[Thr 3500] *** LOG => Process snapshot stopped (pid 4016).

F  [Thr 3500] *** LOG => Instance state is "Synchronizing binaries" (STOPPING @ 0, INACTIVE).

F  [Thr 3500] *** LOG => Run level 2 completed.

F  [Thr 3500] *** LOG => Instance state is "Some processes failed" (STOPPED @ 0, INACTIVE).

I  [Thr 3500] MPI: dynamic quotas disabled.

I  [Thr 3500] MPI init: pipes=4000 buffers=1279 reserved=383 quota=10%

F

F  ********************************************************************************

F  *** ERROR => Node 'bootstrap' failed with exit code 556.

F  ***

F  *** Please see section 'Failures in the 'synchronizing binaries' phase'

F  *** in SAP Note 1316652 for additional information and trouble shooting advice.

F  ********************************************************************************

F

F  [Thr 3500] *** LOG => exiting (exitcode 22002, retcode 1).

Can you please advice me on what might be causing this issue?

I checked the database and it is up and running.

[Former Member · Accepted solution]

Hi,

Please look into  the bootstrap log files in work directory "std_bootstrap.out" and "log_bootstrap.log" for exact error.

Please refer the SAP note 1316652 mentioned in your log files.

Regards,

Kavitha

[Former Member · Accepted solution]

Hi Kavitha Korrapati,

Thank you for your answer. It was very helpful. In the log_bootstrap.log I found the following error:

Exception occurred for component [internal/unkown] of type [unkown]

com.sap.engine.bootstrap.SynchronizationException: No progress was recorded since [ Wed May 07 09:55:05 CEST 2014]. Check the database and file system state. If you are using MAXDB ensure that the log and data volumes are not full

at com.sap.engine.bootstrap.Bootstrap.timeout(Bootstrap.java:343)

at com.sap.engine.lib.time.Watchdog.run(Watchdog.java:95)

So I went to check if either the log or data volume is full with the command show active of dbmcli and indeed the log volume was full. So I executed:

util_execute SET LOG AUTO OVERWRITE ON of dbmcli, restarted the db and then the sap system and it is up and running now.

Thank you for navigating me!

Have a great week!

[former_member219736 · Accepted solution]

Hi Mariya,

I am facing the same problem in the server.Can you please explain how did you run these command/s.

"So I went to check if either the log or data volume is full with the command show active of dbmcli and indeed the log volume was full. So I executed:
util_execute SET LOG AUTO OVERWRITE ON of dbmcli, restarted the db and then the sap system and it is up and running now."

Is there any specific directory to navigate and run these in the system.

If possible, please help to share the steps for the same.

Best Regards,

Arun

[said_shepl]

Hi Mariya,

Kindly check the following SDN Link Solved the issue.

http://wiki.sdn.sap.com/wiki/display/JSTSG/(JSTSG)(Kernel)Bootstrap-Exit556

BR

Said Shepl

[v_veeramalla]

paste the std_bootstrap_* and log_bootstrap_

As a first step check database is running or not.

//Venkat V

[Former Member]

Hi Maria,

Please provide your SAP NW version and DB information.

Also please provide dev_jcontrol, dev_dispatcher and dev_server0 log files from location "/uar/sap/SID/JCxx/work" directory.

Regards,

Jitendra

[Sriram2009]

Hi Mariya

Could you refer the SAP Note

1974053 - J2EE engine startup fails with bootstrap must be called through the Startup Framework erro...

BR

SS

[Former Member]

Hello,

which version of SAP NW do you have and what database do you use?

Kind regards