Skip to Content
Former Member
May 06, 2014 at 10:27 PM

Issue with Partial day absences booked on a public holiday


Hi All

I have an issue in absence records entered on Public Holidays.

Partial day absences (Quota & Non-Quota based) booked on a public holiday for shift schedule employees (expected to work on that day with planned hrs >0), it is not getting saved with the actual absence hours entered but gets automatically converted to that days daily work hours.A full day absence gets saved correctly with the day's working hours.

Because of this, if the same scenario is tried in CATS the record is not getting saved in CATS as it is giving the below error msg :

Record cannot be saved because no. of hours = 0

Message no. LR249


You have

  • Created a record with the number of hours as zero, or
  • Recorded clock times for which the system has calculated a number of hours equal to zero, since the clock times are in non-working time

System Response

The system does not permit records with a number of hours equal to zero to be entered in the time sheet.

In counting rule I have maintained all the groupings & checks. In Condition for planned hours & condition for absence & attendance – both the checks are selected.

Kindly help in resolving this issue.


Capture.JPG (22.2 kB)