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Getting queue stuck

This may be a strange question but I am trying to test my alert monitoring and I want to build up stuck queues in CRM inbound. Does anyone know an easy way to do this?

Note: I already tried to deregister the queues and that did not seem to work as a stuck queue

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2 Answers

  • Best Answer
    May 09, 2014 at 01:05 PM

    Solution is to have your security team remove authorization from a user that you can use.

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  • May 06, 2014 at 05:26 PM

    Are you sure you de-registered the right queues? Did you make use of wildcards (*)?

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    • Hello Brandon,

      When we talk about stuck queues in CRM inbound, it generally means the ones in status 'RETRY' 'SYSFAIL' 'WAITING' etc. When you de-register a queue via txn. SMQR, it'll just stay in status 'READY' which means there's nothing wrong with the queue, it is just waiting for a work process to pick it up, or probably a dialog user to execute it.

      Anyway what you might be trying to achieve via your alert monitoring may be entirely different'😊

      Regards,

      Rohit