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Former Member
May 03, 2014 at 04:50 AM

User id getting locked automatically every day


Hi Experts,

One our user id is getting locked every day automatically with wrong password . We are manually unlocking everyday as of now but don't know the exact reason why is it being locked. And we found that it is getting locked from bo server because of wrong password . But unfortunately there is no background jobs are running in BW and BO. We are unable to find where this going wrong exactly.

Please let me know how to rule out this issue, what are the places we need to check, and how can we get very detailed log about user locking.

Refer the screen shot of user locking log.


Capture.GIF (69.5 kB)