We are using SAP Netweaver Portal 7.3.
We are getting the "cannot connect to provider " warning in frontend of portal while user is trying to view his/her inbox. though this issue is intermittent we have the following logs in trace files :
1. Cannot clear ICM server cache by [718ac393010411e3a1fa000000d23c1e] etagIP address.
2. Empty or null time zone value from Backend.
3. Attempting to create outgoing ssl connection without trusted certificates.
But we arent sure wether the warning message is due to the above mentioned logs.
Can any one help us regarding this?
Is the 3 mentioned logs the reason for getting the warning "cannot connect to provider "?
I have also attached the log file screenshot.
Thanks and regards