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Former Member
May 02, 2014 at 04:01 AM

SMQS: when is time stamp in the "last change by" changed?

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Dear Gurus,

Recently we are encountering issues in our OUTBOUND queue of ECC. In a certain time queues pile-up to almost 2K and are in status READY.

*Integration is ECC <-> APO

To understand if its a QRFC issue or a Overloaded WorkProcesses, we need to isolate each case.

First we assumed that the reason of having the READY status are:

1. due to the change in TYPE of the queue name (APO system) from R to U or vice versa

2. due to the change in STATUS of the queue name

What we would like to know is, what does the time stamp consider upon updating?

Are those assumptions above correct?

Also the User ID seems not being updated.

I asked the user indicated in the "last change by" if he did some change, but responded that he is not performing any change in the QRFC for the past few days. But it shows his name and current time stamp.

thanks and regards!

Zeek