Help Needed for SP5, SP6, SP7 install...

[Former Member]

I will take advice from everyone, but I have seen that Ludek appears to be most helpful so I will direct my comments to him.

Ludek,

Something is a bit screwy in my installation. I am on SP3 12.3.0.601 and trying to upgrade to SP4 (getting an error about a patch with a higher version detected)...I just uninstalled and reinstalled to correct other funky errors....yuck, this is getting messy.

Assuming I get that all cleared up, do I have to download SP5 and SP6 sequentially before I can install SP7?

Also, can you post a valid link for SP5 and SP6? I have SP4 and SP7 but can't upgrade due to VERSION TOO LOW errors...

[former_member183750 · Accepted solution]

Hi Cameron

I will message you directly tomorrow. Sorry - on the way out and train only goes every 35 minutes.

- Ludek

[Former Member · Accepted solution]

Okay, thanks!

Just to give you an update: I was able to set SP4 installed by renaming the patch-versions.xml file. When I attempted to install and sp5 fixes, however,  I got the version error. I would love to skip SP5 and install cumulative SP7 or SP6, but I can't get past the error unless I hardcode the .XML (which may cause later issues?):

4/30/2014, 15:49:16: GetInstallAction detected action:

4/30/2014, 15:49:16: BOBJCheckPatchVersion: checking CORE DO_INSTALL version

4/30/2014, 15:49:16: BOBJCheckPatchVersion: Target Product is detected on machine

4/30/2014, 15:49:16: Checking version from xml file: C:\Program Files (x86)\Business Objects\patch-versions.xml

4/30/2014, 15:49:16: Current system version: 12.4.0.966

4/30/2014, 15:49:16: Version of this patch: 12.5.2.1412

4/30/2014, 15:49:16: Patch max boundry: 999.999.999.999

4/30/2014, 15:49:16: Patch max boundry 1: 999.999.999.999

4/30/2014, 15:49:16: Patch max boundry 2: 999.999.999.999

4/30/2014, 15:49:16: Patch min boundry: 12.5.0.0

[abhilash_kumar · Accepted solution]

I would suggest not to play around with the xml files!

SP7 is available as a Full Build software and I recommend directly installing this instead of the incremental upgrades.

P.S: Since this is a Full Build, you would of course need to unistall the existing version.

-Abhilash

[Former Member · Accepted solution]

Thanks Abhilash.

So far, I haven't been able to locate a full build for SP7; I have only the update which requires a previous installation.

I was impatient and changed the version in the patch-versions.xml file from 12.4.0.966 to 12.5.0.0 (which was the minimum boundary according to the log file) and the upgrade installed without visible issue. I assumed that SP7 would be roll-up and include whatever I may have been missing from SP5 and SP6...I hope I am right. So far, so good.

I am, however, still looking for the full build for SP5, SP6, and SP7.

Ludek seems to be working on it.

[abhilash_kumar · Accepted solution]

The full builds and updates are all available at the Service Market Place. You can download them if you have an S-User ID.

-Abhilash

[Former Member · Accepted solution]

Which I don't; hence, reaching out to Ludek for link...