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Apr 30, 2014 at 11:31 AM

Unable to establish Remote Desktop Connection (RDC)

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Hi all,

I had activated my account for Instance of SAP Business Warehouse 7.4 SP5 incl. SAP Business Objects BI 4.1 SP2 on SAP HANA 1.0 SP7 but while trying to connect using remote desktop connection, I am unable to connect. Its throwing up the error, "Remote desktop can't connect to the remote computer for one of these reasons". The screen shot of the error message is attached to this post.

I am trying to connect to the servers 54.204.35.135 (SAP Frontend) and 54.225.249.36 (SAP Server). Both of them I am getting the same message.

After I activate the instance on CAL, I see that on Amazon Cloud these instances are automatically started. Then I go to elastic IP and hit on associate these IPs to associate them.

Please let me know if I need to do anything else.I am using a company laptop and am afraid if these IP addresses are being blocked somewhere.

Please advise how to establilsh the RDC.

Thank you.

Regards,

Pavan.