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Former Member
Apr 30, 2014 at 09:03 AM

Error WIS 30270 after installing BO XI 4.1 SP3

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Good morning,

I installed BO XI 4.1 SP3 on my computer but I can not manage to open an existing document or create a new one.

Here is what I happen :

- I open BO 4.1

- I connect with my login and pawssword and the statut below on the right turns "Connected"

- Here are 2 kind of errors I get :

1. When I want to open a Universe or create a new document --> I get a mesage error " An internal error occured while calling 'createDocument' API. (Error: ERR_WIS_30270) (WIS 30270) "

2. When I browse for an existing document, the folders open correctly and when I select any document, I get --> "You cannot open this file with your current connection"

What is strange is that I have the same parameters than another person from my company who has no problem to open existing files or create a new one....It seems to come from a configuration on my computer thenbut I do not know which one.

Some addtionnal information concerning programs on my computer :

- Oracle 11.2

- Windows 7 SP1 32

Do you have any idea ? Where can this specific problem on my computer come from ?

Thank you in advance,