Starting a Server in Business Objects

[former_member350016]

Hello All,

What is the difference between restarting the SIA and Tomcat Services and restarting the whole Server ? Which one is advisable ? Where we have to go and clear the Temp files while restarting the Services or Servers ?

[amitrathi239 · Accepted solution]

Restarting SIA means restarting all servers which you can see in the CMC->Servers.

Restarting Tomcat means only tomcat services will restart.Means user can not access the BI Launch Pad or CMC during restart process.But users can access BO Client tools like rich client/IDT.

For any change in the BO server-Tomcat folder require the Tomcat restart only.

Any change in the CMC->Servers only require to restart the individual server from CMC or SIA restart.

Whole server restart is not required untill or unless you are doing OS level activities.

[former_member350016 · Accepted solution]

Thanks a lot Amit Kumar. Really Appreciate your help!!

Can you also help on the below please,

Should we also delete the Temp Files while restarting the SIA and Tomcat Services. Where can we find the Temp Folders and Files in the SAP Installation Folder ?

[amitrathi239 · Accepted solution]

check sap note.1730079 - Which contents can be deleted from DATA folder in BI 4.0?

https://blogs.sap.com/2012/10/22/businessobjects-monitoring-and-housekeeping-activities/

check the logging folder.

Installation directory\SAP BusinessObjects Enterprise XI 4.0\logging

Installation directory\SAP BusinessObjects Enterprise XI 4.0\tomcat\logs

[former_member350016 · Accepted solution]

Thanks Amit Kumar.