Hello,
I am currently setting Case Management for Processes & Forms, I am getting 2 strange situations here.
1 . When trying to copy profile case search from 000


i am getting the following error:
error message SCMG_CUSTOMIZING 108

Do you know what could be causing this issue?
2. Document id for Process model must be same in transaction SCASE & SRMREGEDIT.
I am trying to follow the FAQ url Frequently asked questions for Case Customizing - ERP Human Capital Management - SCN Wiki
However when checking the Case Record Model from SCASE, this is what I get. no info regarding the General Info from Service Provider or Specific info from service provider.

Do you know what could be causing this?
Thank you in advance.
Regards,
Carla