Fixed priority in SAP business workplace

[toniolie]

Hello guys!

We'd like to set a priority for work items in business workplace.

I do know that we can do this manually, by selecting the priority between 1(higher) to 9(lower).

But we want something more functional.

Our situation here is: we use work items for item's registration. We have a tool to start the register of the items and then there's a flow, that pass through each area, so each one can update the material. So we'd like to somehow, set a priority (not the one mentioned above) and make it through the whole process of workflow.

Is there something we can set that is kept until the end of the flow? Be advised that, for an item's registration, there are about 6, 7 steps, or 6, 7 involved users that receive the items in their workplace.

Do you guys have any idea of what could we use?

Thanks!!

Estevão.

[ronen_weisz]

Try using note 1620655 - Workflow Builder: Dynamic step priority.

[I042439]

Hi Estevão

I am not sure how you are triggering the workflow, but did you try passing the priority from the triggering event binding to the workflow? Workflow has an element _WF_PRIORITY.

You can try creating event parameters and pass the right priority (say based on functional rules, the calling program, etc pass the right priority in the event container) and in the binding assign this to _WF_PRIORITY.

The Workflow's _WF_PRIORITY should be inherited by it's tasks

regards,
modak

PS: I have not tried this yet and hence cannot assure that it will work.

[Jocelyn_Dart]

If you want to change priority you need to use the method SetPriority of BOR type FLOWITEM and this is done against the parent workflow item, which is then inherited by work items created after the priority is changed.

Hope that helps

Jocelyn